How can we help you?

Overview and prerequisites 2018-06-28T18:33:39+00:00

Overview and prerequisites

1. Technical specifications

dimensions helixee

DIMENSIONS

  • height : 163,8 mm
  • diameter : 96 mm

WEIGHT

  • helixee ‘no drive’ : 325g
  • helixee 1TB/ 2TB : 452g

PROCESSOR

  • ARM Cortex-A8 dual core 1GHz

MEMORY

  • 512 Mb SDRAM

CONNECTIVITY

  • Wifi 802.11 b/g/n
  • Ethernet port 10/100 Mbps
  • USB 2.0

HARD DRIVE

  • compatible 2.5″ HDD SATA II

ELECTRICAL AND ENVIRONMENTAL REQUIREMENTS

  • Power Jack to USB cable with AC adapter
  • Inout voltage: 100 to 240 V AC
  • Input frequency: 50 to 60 Hz
  • Output voltage and current: 5 V DC, 2.1A
  • Average power: 4 W
  • Operating temperature: 41 to 95°F (5 to 35 °C)
  • Storage temperature: -13 to 140°F (-25 to 60 °C)
  • Relative humidity (operating): 20 to 80 %, non-cendensing
  • Operating altitude: tested up to 10,000 feet (3000 m)
  • Maximum storage altitude: 15,000 feet (4500 m)

LED INDICATOR

  1.  off: your helixee is unplugged and turned off
  2.  solid white: helixee is being started
  3.  flashing white: Verification of helixee system. Please do not unplug helixee
  4.  solid purple: helixee searches a network or creates its Wi-Fi hotspot
  5.  solid blue: helixee is in Wi-Fi hotspot mode OR
     solid green: helixee is connected to a wired or Wi-Fi network
  6.  flashing red: Fault. helixee cannot work

2. Pack content

Inside the box :

  • 1 x helixee
  • 1 x AC adapter
  • 3 x country adapters (Type A, Type C, Type G)
  • 1 x Jack to USB cable
  • 1 x RJ45 Ethernet cable
  • 1 x Quick user guide with safety instructions
Contenu de la boite helixee

3. Requirements

SUPPORTED DEVICES AND OS

  • iPhone, iPad or iPod touch with iOS 9.0 or higher
  • Smartphone or tablet with Android 4.2 or higher
  • PC with Windows 7 or higher
  • Mac with OS X 10.10 or higher

SUPPORTED BROWSERS

  • Google Chrome 46.0 or higher (recommended)
  • Firefox 42.0 or higher
  • Safari 8.0 or higher
  • Internet Explorer (Edge) 9.0 or higher

WARNING !

An Internet installation with active connection is needed to install your helixee.

4. Security terms and conditions

Download here the safety instructions:

WARNING !

In order to respect guarantee conditions of your product, please read first safety instructions before installing and using your product.

This chapter is finished, you can move on to the next chapter:  Installation of helixee